Author: Banuelas Ricardo Tennant Charles Tuersley Ian Tang Shao
Publisher: Emerald Group Publishing Ltd
ISSN: 0954-478X
Source: The TQM Magazine, Vol.18, Iss.5, 2006-09, pp. : 514-527
Disclaimer: Any content in publications that violate the sovereignty, the constitution or regulations of the PRC is not accepted or approved by CNPIEC.