Investigating temporal effects of risk perceptions and satisfaction on customer loyalty

Author: Ha Hong-Youl   Son Hee-Young  

Publisher: Emerald Group Publishing Ltd

ISSN: 0960-4529

Source: Managing Service Quality, Vol.24, Iss.3, 2014-05, pp. : 252-273

Disclaimer: Any content in publications that violate the sovereignty, the constitution or regulations of the PRC is not accepted or approved by CNPIEC.

Previous Menu Next

Related content