Related content

Transaction-specific satisfaction and overall satisfaction: an empirical analysis

By Jones Michael A   Suh Jaebeom  

Journal of Services Marketing, Vol. 14, Iss. 2, 2000-02 ,pp. : 147-159

Emerald Group Publishing Ltd

Access to resources Recommend Favorite

Dual channels of distribution: a transaction cost analysis and propositions

By Mols Niels Peter  

The International Review of Retail, Distribution and Consumer Research, Vol. 10, Iss. 3, 2000-07 ,pp. : 227-246

Routledge Ltd

Access to resources Recommend Favorite

The effects of acquisition and transaction shopping value perceptions on retail format usage intentions: an illustration from discount stores

By Schmitz Gertrud  

The International Review of Retail, Distribution and Consumer Research, Vol. 19, Iss. 2, 2009-05 ,pp. : 81-101

Routledge Ltd

Access to resources Recommend Favorite

Empirically testing the impact of change management effectiveness on company performance

By Guimaraes Tor   Armstrong Curtis  

European Journal of Innovation Management, Vol. 1, Iss. 2, 1998-02 ,pp. : 74-84

Emerald Group Publishing Ltd

Access to resources Recommend Favorite

Customer and company voices in e-commerce: a qualitative analysis

By McLean Rachel   Blackie Nigel M.  

Qualitative Market Research: An International Journal, Vol. 7, Iss. 4, 2004-12 ,pp. : 243-249

Emerald Group Publishing Ltd

Access to resources Recommend Favorite