A structural equation model of effective variables on service quality in capital industrial goods sector

Author： Ghasemian Seyed Hamid Reza   Azad Naser   Seyedaliakbar Hamid  

Publisher： Emerald Group Publishing Ltd

ISSN： 1756-669X

Source： International Journal of Quality and Service Sciences, Vol.6, Iss.1, 2014-03, pp. : 30-42

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