The role of coordinated marketing-operations strategy in services: Implications for managerial decisions and execution

Author: Dixon Michael   Karniouchina Ekaterina V.   Rhee Bo van der   Verma Rohit   Victorino Liana  

Publisher: Emerald Group Publishing Ltd

ISSN: 1757-5818

Source: Journal of Service Management, Vol.25, Iss.2, 2014-04, pp. : 275-294

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