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Author: AlbliwiSaja AhmedDepartment of Business Management Heriot-Watt University Edinburgh UK AntonyJijuHeriot-Watt University Sarina Abdul halim LimDepartment of Business Management Heriot-Watt University Edinburgh UK
Publisher: Emerald Group Publishing Ltd
E-ISSN: 1758-4116|21|3|665-691
ISSN: 1463-7154
Source: Business Process Management Journal, Vol.21, Iss.3, 2015-06, pp. : 665-691
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