The financial impact of a withdrawn ISO 9001 certificate

Author： Cândido Carlos J.F. Coelho Luís M.S. Peixinho Rúben M.T.

E-ISSN： 1758-6593|36|1|23-41

ISSN： 0144-3577

Source： International Journal of Operations & Production Management, Vol.36, Iss.1, 2016-01, pp. : 23-41

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