When is it ''a pleasure to do business with you?'' The effects of relative status, outcome favorability, and procedural fairness

Author： Chen Y.-R.   Brockner J.   Greenberg J.  

Publisher： Elsevier

ISSN： 0749-5978

Source： Organizational Behavior and Human Decision Processes, Vol.92, Iss.1, 2003-09, pp. : 1-21

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