Data mining for the online retail industry: A case study of RFM model-based customer segmentation using data mining

Author: Chen Daqing   Sain Sai Laing   Guo Kun  

Publisher: Palgrave Macmillan Ltd

ISSN: 1741-2447

Source: The Journal of Database Marketing & Customer Strategy Management, Vol.19, Iss.3, 2012-09, pp. : 197-208

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Abstract