Consumer Buying Decision Process: Sources of Pre- versus Post-Purchase Perceptions of Health Service Organisations

Author： Rawwas Mohammed Y.A.   Strutton David   Al-Khatib Jamal A.  

Publisher： Westburn Publishers Ltd

ISSN： 1475-3928

Source： Journal of Customer Behaviour, Vol.4, Iss.3, 2005-12, pp. : 357-383

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