Online payment service providers and customer relationship management

By Smith Alan D.  

International Journal of Electronic Finance, Vol. 2, Iss. 3, 2008-10 ,pp. : 257-283

Inderscience Publishers

Access to resources Recommend Favorite

Customer-engineer relationship management for coverged communications service providers

By Lee H   Milhailescu P   Shepherdson J   Silburn M   Wei Y  

BT Technology Journal, Vol. 24, Iss. 1, 2006-01 ,pp. : 86-95

Springer Publishing Company

Access to resources Recommend Favorite

Do we need quality of service in the customer environment?

By Galbraith R.   Turnbull J.   Dearnaley R.   Hart J.   Nolde K.  

BT Technology Journal, Vol. 23, Iss. 2, 2005-04 ,pp. : 146-159

Springer Publishing Company

Access to resources Recommend Favorite

The morning of competition: Nigeria's NITEL drags its feet with poor customer service

By Onwumechili Chuka   Okereke-Arungwa Joy  

Info - The journal of policy, regulation and strategy for telecommunications, Vol. 5, Iss. 3, 2003-07 ,pp. : 65-71

Emerald Group Publishing Ltd

Access to resources Recommend Favorite

Examining the determinants of Mobile Internet service continuance: a customer relationship development perspective

By Ng Ee Hong   Kwahk Kee-Young  

International Journal of Mobile Communications, Vol. 8, Iss. 2, 2010-02 ,pp. : 210-229

Inderscience Publishers

Access to resources Recommend Favorite