Retail sales explanations: resolving unsatisfactory sales encounters

Author: Dunning Jarrad   O'Cass Aron   Pecotich Anthony  

Publisher: Emerald Group Publishing Ltd

ISSN: 0309-0566

Source: European Journal of Marketing, Vol.38, Iss.11-12, 2004-11, pp. : 1541-1561

Disclaimer: Any content in publications that violate the sovereignty, the constitution or regulations of the PRC is not accepted or approved by CNPIEC.

Previous Menu Next

Abstract