"A bridge too far?": consistent quality initiatives in financial services

ISSN： 0954-478X

Source： The TQM Magazine, Vol.8, Iss.5, 1996-05, pp. : 51-55

Disclaimer: Any content in publications that violate the sovereignty, the constitution or regulations of the PRC is not accepted or approved by CNPIEC.

Previous Menu Next

Abstract

Related content

Looking for quality: a survey of quality initiatives in the financial services sector

By Wilkinson Adrian Mccabe Darren Knights David

Total Quality Management, Vol. 7, Iss. 1, 1996-02 ,pp. : 67-78

Routledge Ltd

Access to resources Recommend Favorite

Evidence Based Practice—still a bridge too far for addiction counsellors?

By Tober Gillian

Drugs: Education, Prevention & Policy, Vol. 9, Iss. 1, 2002-02 ,pp. : 17-20

Informa Healthcare

Access to resources Recommend Favorite

What is happening in "quality" in the financial services?

By Wilkinson Adrian McCabe Darren Knights David

The TQM Magazine, Vol. 7, Iss. 4, 1995-04 ,pp. : 9-12

Emerald Group Publishing Ltd

Access to resources Recommend Favorite

Customer satisfaction and service quality in UK financial services

By Maddern Harry Maull Roger Smart Andi Baker Paul

International Journal of Operations & Production Management, Vol. 27, Iss. 9, 2007-08 ,pp. : 999-1019

Emerald Group Publishing Ltd

Access to resources Recommend Favorite

An evaluation of quality in financial services: problems and prospects

By Knights David McCabe Darren

Managing Service Quality, Vol. 6, Iss. 1, 1996-01 ,pp. : 18-21

Emerald Group Publishing Ltd

Access to resources Recommend Favorite