Lean- kaizen public service: an empirical approach in Spanish local governments

Author： Barraza Manuel F. Suarez   Smith Tricia   Dahlgaard-Park Su Mi  

Publisher： Emerald Group Publishing Ltd

ISSN： 1754-2731

Source： The TQM Journal, Vol.21, Iss.2, 2009-02, pp. : 143-167

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