ISO 9000 among Australian companies: impact of time and reasons for seeking certification on perceptions of benefits received

Author: Jones Robert   Arndt Guenter   Kustin Richard  

Publisher: Emerald Group Publishing Ltd

ISSN: 0265-671X

Source: International Journal of Quality & Reliability Management, Vol.14, Iss.7, 1997-07, pp. : 650-660

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Abstract