Service quality, client satisfaction and loyalty towards audit firms: Perceptions of Malaysian public listed companies

Author: Ismail Ishak   Haron Hasnah   Ibrahim Daing Nasir   Isa Salmi Mohd  

Publisher: Emerald Group Publishing Ltd

ISSN: 0268-6902

Source: Managerial Auditing Journal, Vol.21, Iss.7, 2006-08, pp. : 738-756

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Abstract