Author: Leung W.K. Lai K.K.
Publisher: Emerald Group Publishing Ltd
ISSN: 0956-4233
Source: International Journal of Service Industry Management, Vol.12, Iss.4, 2001-08, pp. : 328-341
Disclaimer: Any content in publications that violate the sovereignty, the constitution or regulations of the PRC is not accepted or approved by CNPIEC.
Abstract