What really brings them back?: The impact of tangible quality on affect and intention for casual dining restaurant patrons

Author: Kincaid Clark   Baloglu Seyhmus   Mao Zhenxing   Busser James  

Publisher: Emerald Group Publishing Ltd

ISSN: 0959-6119

Source: International Journal of Contemporary Hospitality Management, Vol.22, Iss.2, 2010-01, pp. : 209-220

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