Service quality at banks and credit unions: what do their customers say?

Author: Allred Anthony T   Addams H Lon  

Publisher: Emerald Group Publishing Ltd

ISSN: 0960-4529

Source: Managing Service Quality, Vol.10, Iss.1, 2000-01, pp. : 52-60

Disclaimer: Any content in publications that violate the sovereignty, the constitution or regulations of the PRC is not accepted or approved by CNPIEC.

Previous Menu Next

Abstract