An inter-industry comparison of quality management practices and performance

Author: Sharma Bishnu   Gadenne David  

Publisher: Emerald Group Publishing Ltd

ISSN: 0960-4529

Source: Managing Service Quality, Vol.12, Iss.6, 2002-11, pp. : 394-404

Disclaimer: Any content in publications that violate the sovereignty, the constitution or regulations of the PRC is not accepted or approved by CNPIEC.

Previous Menu Next

Abstract