A triple analysis of ISO 9000 effects on company performance

Author: Martínez-Costa Micaela   Martínez-Lorente Ángel R.  

Publisher: Emerald Group Publishing Ltd

ISSN: 1741-0401

Source: International Journal of Productivity and Performance Management, Vol.56, Iss.5-6, 2007-06, pp. : 484-499

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Abstract