BSkyB transformation from a new loss-making venture to a successful organisation: Case study and interview with Jeremy Darroch, Chief Executive of British Sky Broadcasting Group Plc

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Journal of Strategy and Management, Vol. 4, Iss. 2, 2011-05 ,pp. : 180-190

Emerald Group Publishing Ltd

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Solving the problem: managing complaints at BUPA

By Dingemans Norman  

Managing Service Quality, Vol. 6, Iss. 4, 1996-04 ,pp. : 23-26

Emerald Group Publishing Ltd

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Building from scratch a marketing services giant by acquisition: Case study and interview with Sir Martin Sorrell, Chief Executive of WPP

By Ghobadian Abby   O'Regan Nicholas  

Journal of Strategy and Management, Vol. 4, Iss. 3, 2011-08 ,pp. : 289-300

Emerald Group Publishing Ltd

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Successful strategic re-orientation: lessons from Cadbury's experience: An interview with Todd Stitzer, Chief Executive of Cadbury

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Journal of Strategy and Management, Vol. 2, Iss. 4, 2009-10 ,pp. : 405-412

Emerald Group Publishing Ltd

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Revitalising an oil giant: An interview with Dr Tony Hayward, Chief Executive of BP

By O'Regan Nicholas   Ghobadian Abby  

Journal of Strategy and Management, Vol. 3, Iss. 2, 2010-01 ,pp. : 174-183

Emerald Group Publishing Ltd

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