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Quality in Higher Education, Vol. 8, Iss. 2, 2002-07 ,pp. : 183-195

Routledge Ltd

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Student Satisfaction: an alternative approach to assessing this important concept

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Journal of Higher Education Policy and Management, Vol. 24, Iss. 2, 2002-11 ,pp. : 197-209

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Using concept maps to reveal conceptual typologies

By Hay David B.   Kinchin Ian M.  

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