Author: Edvardsson Bo Ng Gloria Choo Zhi Min Firth Robert
Publisher: Emerald Group Publishing Ltd
ISSN: 1756-669X
Source: International Journal of Quality and Service Sciences, Vol.5, Iss.2, 2013-06, pp. : 171-190
Disclaimer: Any content in publications that violate the sovereignty, the constitution or regulations of the PRC is not accepted or approved by CNPIEC.
Abstract