Value fusion: The blending of consumer and firm value in the distinct context of mobile technologies and social media

Author: Larivière Bart   Joosten Herm   Malthouse Edward C.   Birgelen Marcel van   Aksoy Pelin   Kunz Werner H.   Huang Ming-Hui  

Publisher: Emerald Group Publishing Ltd

ISSN: 1757-5818

Source: Journal of Service Management, Vol.24, Iss.3, 2013-06, pp. : 268-293

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Abstract