Author: Batenburg Ronald Koopman Gerwin
Publisher: Inderscience Publishers
ISSN: 1746-0972
Source: International Journal of Business Information Systems, Vol.5, Iss.2, 2009-12, pp. : 162-174
Disclaimer: Any content in publications that violate the sovereignty, the constitution or regulations of the PRC is not accepted or approved by CNPIEC.
Abstract
Related content
Is self-service the future of services?
Managing Service Quality, Vol. 13, Iss. 6, 2003-12 ,pp. :