Measuring the Relative Importance of Service Dimensions in the Formation of Price Satisfaction and Service Satisfaction: A Case Study in the Hotel Industry

Author: Matzler Kurt   Renzl Birgit   Rothenberger Sandra  

Publisher: Routledge Ltd

ISSN: 1502-2269

Source: Scandinavian Journal of Hospitality and Tourism, Vol.6, Iss.3, 2006-10, pp. : 179-196

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Abstract