Author: Nordgren Lars
Publisher: Emerald Group Publishing Ltd
ISSN: 0951-3558
Source: International Journal of Public Sector Management, Vol.22, Iss.2, 2009-02, pp. : 114-127
Disclaimer: Any content in publications that violate the sovereignty, the constitution or regulations of the PRC is not accepted or approved by CNPIEC.
Abstract
Related content
ICT: the creation of value and differentiation in services
Managing Service Quality, Vol. 14, Iss. 2-3, 2004-04 ,pp. :