Towards the measurement of internal service quality

Author: Reynoso Javier   Moores Brian  

Publisher: Emerald Group Publishing Ltd

ISSN: 0956-4233

Source: International Journal of Service Industry Management, Vol.6, Iss.3, 1995-03, pp. : 64-83

Disclaimer: Any content in publications that violate the sovereignty, the constitution or regulations of the PRC is not accepted or approved by CNPIEC.

Previous Menu Next

Abstract