Assessing the quality of service provided by market research agencies

Author： Donnelly Mike   Hull Selma Van'T   Will Valerie  

Publisher： Routledge Ltd

ISSN： 1360-0613

Source： Total Quality Management, Vol.11, Iss.4-6, 2000-07, pp. : 490-500

Disclaimer: Any content in publications that violate the sovereignty, the constitution or regulations of the PRC is not accepted or approved by CNPIEC.

Previous Menu Next

Abstract

Related content

Assessing service quality in schools of business

By Pariseau Susan E   McDaniel J.R.  

International Journal of Quality & Reliability Management, Vol. 14, Iss. 3, 1997-03 ,pp. : 204-218

Emerald Group Publishing Ltd

Access to resources Recommend Favorite

Linking a service-driven market orientation to service quality

By Voon Boo Ho  

Managing Service Quality, Vol. 16, Iss. 6, 2006-11 ,pp. : 595-619

Emerald Group Publishing Ltd

Access to resources Recommend Favorite

Market orientation and service quality: opponents or colleagues

By Pantouvakis Angelos  

International Journal of Quality and Service Sciences, Vol. 6, Iss. 2-3, 2014-06 ,pp. : 98-111

Emerald Group Publishing Ltd

Access to resources Recommend Favorite

Assessing poor quality service: perceptions of customer service representatives

By Helms Marilyn M.   Mayo Donna T.  

Managing Service Quality, Vol. 18, Iss. 6, 2008-11 ,pp. : 610-622

Emerald Group Publishing Ltd

Access to resources Recommend Favorite

Service quality and university students' satisfaction on the travel agencies: An empirical investigation from Northern Cyprus

By Katircioglu Salih Turan   Mehtap-Smadi Salime   Kilinç Ceyhun   Ünlücan Dogan  

International Journal of Quality and Service Sciences, Vol. 4, Iss. 3, 2012-08 ,pp. : 299-311

Emerald Group Publishing Ltd

Access to resources Recommend Favorite