Feeling unsure: quit or stay? Uncovering heterogeneity in employees' intention to leave in Indian call centers

Author: Das Diya   Nandialath Anup   Mohan Ramesh  

Publisher: Routledge Ltd

ISSN: 1466-4399

Source: International Journal of Human Resource Management, Vol.24, Iss.1, 2013-01, pp. : 15-34

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