Seeking competitive advantage with service infusion: a systematic literature review

Author: Turunen Taija  

Publisher: Emerald Group Publishing Ltd

E-ISSN: 1757-5826|26|3|394-425

ISSN: 1757-5818

Source: Journal of Service Management, Vol.26, Iss.3, 2015-06, pp. : 394-425

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Abstract