How credibility affects eWOM reading: The influences of expertise, trustworthiness, and similarity on utilitarian and social functions

Author: Reichelt Jonas   Sievert Jens   Jacob Frank  

Publisher: Routledge Ltd

ISSN: 1466-4445

Source: Journal of Marketing Communications, Vol.20, Iss.1-2, 2014-03, pp. : 65-81

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