Author: Dimitrios Chatzoudes Department of Production and Management Engineering Democritus University of Thrace Xanthi GreeceDepartment of Production and Management Engineering Democritus University of Thrace Xanthi Greece Prodromos Chatzoglou Department of Production and Management Engineering Democritus University of Thrace Xanthi GreeceDepartment of Production and Management Engineering Democritus University of Thrace Xanthi Greece Eftichia Vraimaki Department of Library Science and Information Systems TEI of Athens Athens GreeceDepartment of Library Science and Information Systems TEI of Athens Athens Greece
Publisher: Emerald Group Publishing Ltd
E-ISSN: 1758-4116|21|5|1117-1139
ISSN: 1463-7154
Source: Business Process Management Journal, Vol.21, Iss.5, 2015-09, pp. : 1117-1139
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Abstract
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