Author: CremaMariaUniversity of Padova VerbanoChiaraUniversity of Padova
Publisher: Emerald Group Publishing Ltd
E-ISSN: 1758-4116|21|5|1091-1116
ISSN: 1463-7154
Source: Business Process Management Journal, Vol.21, Iss.5, 2015-09, pp. : 1091-1116
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Abstract
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