Measurement and validation of online financial service quality (OFSQ)

Author: Roy Sanjit Kumar   Balaji M S  

Publisher: Emerald Group Publishing Ltd

E-ISSN: 1758-8049|33|7|1004-1026

ISSN: 0263-4503

Source: Marketing Intelligence & Planning, Vol.33, Iss.7, 2015-10, pp. : 1004-1026

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Abstract