Customer Service Versus Performance Metrics in an Electronic Sweatshop?

Publisher: Common Ground Publishing

E-ISSN: 1447-9575|6|2|63-70

ISSN: 1447-9524

Source: The International Journal of Knowledge, Culture, and Change Management: Annual Review, Vol.6, Iss.2, 2006-01, pp. : 63-70

Disclaimer: Any content in publications that violate the sovereignty, the constitution or regulations of the PRC is not accepted or approved by CNPIEC.

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Abstract