The Effect of Online Service Retailers' Quality Gaps on Customer Satisfaction

Publisher： IGI Global_journal

E-ISSN： 1947-3060|7|1|21-44

ISSN： 1947-3052

Source： International Journal of Systems and Service-Oriented Engineering (IJSSOE), Vol.7, Iss.1, 2017-01, pp. : 21-44

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