Author: Zhao Xinyuan Mattila Anna S. Tao Li-Shan Eva
Publisher: Emerald Group Publishing Ltd
ISSN: 0956-4233
Source: International Journal of Service Industry Management, Vol.19, Iss.4, 2008-08, pp. : 492-505
Disclaimer: Any content in publications that violate the sovereignty, the constitution or regulations of the PRC is not accepted or approved by CNPIEC.
Abstract