Strategies for globalizing service operations

By McLaughlin Curtis P   Fitzsimmons James A  

International Journal of Service Industry Management, Vol. 7, Iss. 4, 1996-04 ,pp. : 43-57

Emerald Group Publishing Ltd

Access to resources Recommend Favorite

Operations Management activities and operational performance in service firms

By Prajogo Daniel I.   Goh Mark  

International Journal of Services Technology and Management, Vol. 8, Iss. 6, 2007-06 ,pp. : 478-490

Inderscience Publishers

Access to resources Recommend Favorite

Longitudinal linkages between intended and realized operations strategies

By Boyer Kenneth K  

International Journal of Operations & Production Management, Vol. 18, Iss. 4, 1998-04 ,pp. : 356-373

Emerald Group Publishing Ltd

Access to resources Recommend Favorite

Explaining the intentions to share and reuse knowledge in the context of IT service operations

By So Johnny C.F.   Bolloju Narasimha  

Journal of Knowledge Management, Vol. 9, Iss. 6, 2005-12 ,pp. : 30-41

Emerald Group Publishing Ltd

Access to resources Recommend Favorite

Updating service operations

By Sulek Joanne S.   Hensley Rhonda L.  

Managing Service Quality, Vol. 20, Iss. 5, 2010-09 ,pp. : 475-489

Emerald Group Publishing Ltd

Access to resources Recommend Favorite