Author: Reames J Michael
Publisher: Emerald Group Publishing Ltd
ISSN: 1359-8538
Source: International Journal of Quality Science, Vol.3, Iss.4, 1998-04, pp. : 368-375
Disclaimer: Any content in publications that violate the sovereignty, the constitution or regulations of the PRC is not accepted or approved by CNPIEC.
Abstract
Related content
Baldrige Winners Committed to Service Quality
By Taylor Chris
Managing Service Quality, Vol. 4, Iss. 2, 1994-02 ,pp. :