Customer CSR expectations in the banking industry

By Pérez Andrea   Bosque Ignacio Rodríguez del  

The International Journal of Bank Marketing, Vol. 32, Iss. 3, 2014-04 ,pp. : 223-244

Emerald Group Publishing Ltd

Access to resources Recommend Favorite

Customer expectations of CSR, perceived service quality and brand effect in Thai retail banking

By Poolthong Yaowalak   Mandhachitara Rujirutana  

The International Journal of Bank Marketing, Vol. 27, Iss. 6, 2009-09 ,pp. : 408-427

Emerald Group Publishing Ltd

Access to resources Recommend Favorite

Interpersonal liking in lender-customer relationships in the Australian banking sector

By Hawke Amy   Heffernan Troy  

The International Journal of Bank Marketing, Vol. 24, Iss. 3, 2006-04 ,pp. : 140-157

Emerald Group Publishing Ltd

Access to resources Recommend Favorite

How customer novelty seeking influences customer CSR perceptions

By  

Marketing Intelligence & Planning, Vol. 33, Iss. 4, 2015-06 ,pp. : 486-507

Emerald Group Publishing Ltd

Access to resources Recommend Favorite

European football teams' CSR engagement impacts on customer-based brand equity

By Blumrodt Jens   Bryson Douglas   Flanagan John  

Journal of Consumer Marketing, Vol. 29, Iss. 7, 2012-10 ,pp. : 482-493

Emerald Group Publishing Ltd

Access to resources Recommend Favorite