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Author: Braganza Ashley
Publisher: Routledge Ltd
ISSN: 0267-257X
Source: Journal of Marketing Management, Vol.29, Iss.3-4, 2013-02, pp. : 439-466
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Abstract
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Types of Customer Relationship Ending Processes
Journal of Marketing Management, Vol. 20, Iss. 9-10, 2004-11 ,pp. :