Taguchi quality specification categories and the computation of Six-Sigma metrics: analytical and service industry anomalies and their managerial implications

Author： Etienne Eisenhower C.  

Publisher： Inderscience Publishers

ISSN： 1479-2494

Source： International Journal of Six Sigma and Competitive Advantage, Vol.6, Iss.4, 2011-06, pp. : 243-255

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