Business Process Management Journal,volume 18,issue 6  (11-2016)

Period of time: 2016年6期

Publisher: Emerald Group Publishing Ltd

Founded in: 1995

Total resources: 108

ISSN: 1463-7154

Subject: F2 Economic Planning and Management

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Business Process Management Journal,volume 18,issue 6

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Service recovery: a method for assessing performance

By Battaglia Daniel,Borchardt Miriam,Sellitto Miguel Afonso,Pereira Giancarlo Medeiros in (2012)

Business Process Management Journal,volume 18,issue 6 , Vol. 18, Iss. 6, 2012-11 , pp. 949-963

Emerald Group Publishing Ltd

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Aspect-oriented business process modeling: analyzing open issues

By Santos Fabiana Jack Nogueira,Cappelli Claudia,Santoro Flávia Maria,Leite Julio Cesar Sampaio do Prado,Batista Thaís Vasconcelos in (2012)

Business Process Management Journal,volume 18,issue 6 , Vol. 18, Iss. 6, 2012-11 , pp. 964-991

Emerald Group Publishing Ltd

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