

Period of time: 2015年1期
Publisher: Emerald Group Publishing Ltd
Founded in: 1990
Total resources: 29
ISSN: 1757-5818
Subject: F2 Economic Planning and Management
Disclaimer: Any content in publications that violate the sovereignty, the constitution or regulations of the PRC is not accepted or approved by CNPIEC.
Journal of Service Management,volume 21,issue 1
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Protection for profiting from collaborative service innovation
By Hurmelinna-Laukkanen Pia,Ritala Paavo in (2010)
Journal of Service Management,volume 21,issue 1 , Vol. 21, Iss. 1, 2010-01 , pp.
By Ferguson Ronald J.,Paulin Michèle,Bergeron Jasmin in (2010)
Journal of Service Management,volume 21,issue 1 , Vol. 21, Iss. 1, 2010-01 , pp.
Lack of preferential treatment: effects on dissatisfaction after a service failure
By Varela-Neira Concepción,Vázquez-Casielles Rodolfo,Iglesias Víctor in (2010)
Journal of Service Management,volume 21,issue 1 , Vol. 21, Iss. 1, 2010-01 , pp.
A comparative study of mobile messaging services acceptance to participate in television programmes
By Mafé Carla Ruiz,Blas Silvia Sanz,Tavera-Mesías Juan Fernando in (2010)
Journal of Service Management,volume 21,issue 1 , Vol. 21, Iss. 1, 2010-01 , pp.
By Gebauer Heiko,Fischer Thomas,Fleisch Elgar in (2010)
Journal of Service Management,volume 21,issue 1 , Vol. 21, Iss. 1, 2010-01 , pp.