Customer satisfaction with services: putting perceived value into the equation

By McDougall Gordon H.G.   Levesque Terrence  

Journal of Services Marketing, Vol. 14, Iss. 5, 2000-05 ,pp. : 392-410

Emerald Group Publishing Ltd

Access to resources Recommend Favorite

The effects of free banking on overall satisfaction: : the use of automated teller machines

By Goode Mark   Moutinho Luiz  

The International Journal of Bank Marketing, Vol. 13, Iss. 4, 1995-04 ,pp. : 33-40

Emerald Group Publishing Ltd

Access to resources Recommend Favorite

Does my structural model represent the real phenomenon?: a review of the appropriate use of Structural Equation Modelling (SEM) model fit indices

By Singh Ramendra  

The Marketing Review, Vol. 9, Iss. 3, 2009-08 ,pp. : 199-212

Westburn Publishers Ltd

Access to resources Recommend Favorite

Inference for structural equation modelling on dependent populations

By Papadopoulos Savas  

International Journal of Computational Economics and Econometrics, Vol. 2, Iss. 2, 2011-10 ,pp. : 123-153

Inderscience Publishers

Access to resources Recommend Favorite

Transaction-specific satisfaction and overall satisfaction: an empirical analysis

By Jones Michael A   Suh Jaebeom  

Journal of Services Marketing, Vol. 14, Iss. 2, 2000-02 ,pp. : 147-159

Emerald Group Publishing Ltd

Access to resources Recommend Favorite