A study of the ISO 9000 certification process: consultant profiles and company behaviour

By Viadiu Frederic Marimon   Fransi Eduard Cristóbal  

Managing Service Quality, Vol. 15, Iss. 3, 2005-03 ,pp. : 290-305

Emerald Group Publishing Ltd

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ISO 9000 and TQM: substitutes or complementaries?: An empirical study in industrial companies

By Martínez-Lorente Angel R   Martínez-Costa Micaela  

International Journal of Quality & Reliability Management, Vol. 21, Iss. 3, 2004-03 ,pp. : 260-276

Emerald Group Publishing Ltd

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An empirical study of the ISO 9000 standards' contribution towards total quality management

By Gotzamani Katerina D   Tsiotras George D  

International Journal of Operations & Production Management, Vol. 21, Iss. 10, 2001-09 ,pp. : 1326-1342

Emerald Group Publishing Ltd

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The effects of different aspects of ISO 9000 implementation on key supply chain management practices and operational performance

By Prajogo Daniel   Huo Baofeng   Han Zhaojun  

Supply Chain Management: An International Journal, Vol. 17, Iss. 3, 2012-04 ,pp. : 306-322

Emerald Group Publishing Ltd

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A triple analysis of ISO 9000 effects on company performance

By Martínez-Costa Micaela   Martínez-Lorente Ángel R.  

International Journal of Productivity and Performance Management, Vol. 56, Iss. 5-6, 2007-06 ,pp. : 484-499

Emerald Group Publishing Ltd

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