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Author: Schuster Lisa Drennan Judy Lings Ian N.
Publisher: Emerald Group Publishing Ltd
ISSN: 0309-0566
Source: European Journal of Marketing, Vol.47, Iss.9, 2013-09, pp. : 1439-1457
Disclaimer: Any content in publications that violate the sovereignty, the constitution or regulations of the PRC is not accepted or approved by CNPIEC.
Abstract
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Classifying services from a consumer perspective
By Stell Roxanne Donoho Casey L.
Journal of Services Marketing, Vol. 10, Iss. 6, 1996-12 ,pp. :