An exploratory study on determinants of customer satisfaction of leading mobile network providers - case of Kolkata, India

Author： Chakraborty Shibashish Sengupta Kalyan

Publisher： Emerald Group Publishing Ltd

ISSN： 0972-7981

Source： Journal of Advances in Management Research, Vol.10, Iss.2, 2013-08, pp. : 279-298

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